So I contacted the customer support, demanding my money back. I got a few ignorant emails in a sorry attempt to convince me that the money was taken according to what I had agreed to when paying for the shipment of the free sample:
Of course all of it was bullshit since the terms were in fact not written anywhere and the transaction was done 11 days after the order of the free trial, so it was within the free trial period and it was on the day I "successfully" canceled everything...
So I decided to call the costumer support, it took a while to find the right number since the one in the email was faulty. The call was just a long torturing experience for me and the poor person on the other side who really had no idea what is really going on and who is behind it. I heard it all, trying to confuse me about the dates of free trial expiration, cancellation date etc..I just insisted and after repeating the same thing the 5th time, I was told I will be refunded 75% of the money. I was appalled, since it was clear that they are not serious and saw no reason why on earth should they keep any of the money. So I was upset and demanded all my money back and some sort of a guarantee I will get it. So just like that I was told I will get 100% refund, but they were unable to give me any information about the company. I insisted and all they could tell me was that the company is called Purelife or Buypurelife and that it is situated in Denmark, Taulov. I had no choice but to accept whatever I was told and hang up.
The next day I even received an email from them
saying I will get a full refund within 3-5 business days:
Note that this time there was an odd email attached to the contact email.
Of course the money had still not been refunded
and I reported everything to the Swedish consumers agency, European consumers agency, to the
police and my bank where I also had to change my bank card.
I kept writing to the companies
customer support and demanding my money back, but all I got was
ignorant responses. On the 7th of August I even received
another package of the product in my mail box. When I called the
costumers support they were just telling me I will get the money
back, this time they told me it takes up to 10 business days and blah
blah and this time when I asked for the official name of the company
I was told it is Gaiadetox and all they could give me was the packaging center RD Logistics Postbox 500 DK-7017 Taulov in Denmark.
I was really angry for being scammed
like that so I started researching the Internet for whatever I could
find.
I was shocked to discover how many
people were scammed and stolen from in the exact same way from the
same “company”. Swedish consumer agency has more than a hundred
scam/credit card abuse reports about Purelife or Buypurelife. Over
200 reports were also made for Diet&Detox Products, Cleanlife,
Garcinia Essentials, Vitatrade, Raspberry Ketones,…. since they are
all really names for the same “company”.
Here are some screen shots, since there
is no link for the individual search at http://diabasweb.kov.se/doksok.asp?DSN=0
Even when I received my free samples
they were from Diet&Detox Products, when I contacted the customer
support I got an answer from Purelife, but then the unordered package
that came after I canceled everything was from Cleanlife.
Here are some “official” webpages,
all really the same:
For Cleanlife there is even a little
bit different official page: http://www.cleanlifewebshop.com/,
but clicking on customer support redirects you to the Diet&Detox
Products customer support.
Just out of curiosity I tried buying a
product from Cleanlife web page using fake data and before the final
execution I noticed that the money would have been payed to a Paypal
account Urriaco Limited DBA CleanLife, screenshot:
So I started researching who is this
Urriaco Limited and found information at :
So I looked further and the same
director ΧΡΙΣΤΙΝΑ ΧΑΤΖΙΔΟΥ (CHRISTINA CHATZIDOU) and
“secretary”
E.C.A. KARTOIR SECRETARIAL LTD,
whose
director is actually Christina Chatzidou and
a few other people,
had
all
together more than 70 companies at the same address, which is
actually:
Souliou,
11, VAMIKO 5, 1st Floor, Flat/Office 14, Strovolos, 2018, Nicosia,
Cyprus
Other
people involved are ΑΝΑΤΟΛΗ ΦΕΝΕΡΙΔΟΥ,
ΕΥΑΓΟΡΑΣ ΔΡΑΓΟΥΜΗΣ, ΑΝΟΥΣ ΚΟΣΤΙΚΙΑΝ,
ΚΥΡΙΑΚΗ ΚΟΣΤΙΚΙΑΝ, ΒΙΤΑΛΙΟΣ ΦΕΝΕΡΙΔΗΣ,
ΝΑΞΙΟΥΝ ΚΑΖΑΝΤΖΙΑΝ, ΓΕΩΡΓΙΟΣ ΒΕΝΙΑΜΙΝΙΔΗΣ
and the names of some of the companies
are:
Leivadio Limited, Arorma Investments
Limited, Mefora Limited, Moslok Limited, Aedificatore Limited,
Bracteatus Limited, Wereldo Investments Limited and many more.
I also found that a few companies had
also two other addresses and those are 11 Richter, Agia Fyla,
Limassol P.C. 3120, Cyprus and Calypso 22, plan 3, Flat 5, Akropolis
2014 Nicosia, Cypern.
When googling these companies and the
address in Strovolos
I got an enormous amount of web pages from the previously mentioned
names of the same “company”, like Purelife, Rasberryketones etc.
offering free samples of diet and detox products, webhosting,
trading, money loans, films etc.
All of them had a small print of either
:
Billing services provided by: “one
of the above companies like Arorma Investments Limited ”
, 11 Souliou Vamiko 5, Office 14, Strovolos, Nicosia P.C. 2018,
Cyprus
or
Credit Card Transactions Faciliatated
By: “one of the above companies like Mefora Limited”,
11 Souliou, Vamiko 5, Office 14, Strovolos, Nicosia P.C
or
Charges will appear on your statement
as TrimCL8005288129 “one of the above companies like
Leivadio Limited” - 11 Souliou Vamiko 5, Office 14, Strovolos,
Nicosia P.C. 2018, Cyprus
or
Owned and operated by: “one of the above companies like Arorma Investments Limited ”, 11 Souliou Vamiko 5, Office 14, Strovolos, Nicosia P.C. 2018, Cyprus, +1-9173102882.
or
Owned and operated by: “one of the above companies like Arorma Investments Limited ”, 11 Souliou Vamiko 5, Office 14, Strovolos, Nicosia P.C. 2018, Cyprus, +1-9173102882.
here are some exemples:
https://detoxisystem.com
cleansifysystem.com
https://mycleansemybody.info
www.greencleansingsolutions.info
And what I also found when researching
these was an enormous amount of complains from all over the world,
but mainly USA and Europe. People reporting about the exact same
thing that happened to me and it was from this same “company”.
Their money was never refunded and most of them had reported this to
the consumer agency and the police.
Here is just the Swedish complains at
the consumer agency and at a diet web page/forum:
https://kundo.se/org/konsument-europa/d/buypurelifecom/
https://kundo.se/org/konsument-europa/d/pure-life-skickar-piller-hur-bli-av-med-dem/
http://www.viktvagvisaren.se/bantningspiller/garcinia-essentials/
http://www.viktvagvisaren.se/detox/gaia-detox/
http://www.viktvagvisaren.se/bantningspiller/green-coffee-bean/
http://www.viktvagvisaren.se/bantningspiller/varning-for-bantningspiller-bluff/
http://www.viktvagvisaren.se/detox/gaia-detox/
http://www.viktvagvisaren.se/bantningspiller/green-coffee-bean/
http://www.viktvagvisaren.se/bantningspiller/varning-for-bantningspiller-bluff/
This comment has been removed by the author.
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ReplyDeleteDear all,
ReplyDeleteI'm a French freelance journalist and I'm working on the trusts that you mention in Cyprus. Did you file any complaint against those companies?
Please contact me on my Twitter account (https://twitter.com/H_Lemonier) or my Protonmail : hlemonier@gmail.com
Bests
Hugo Lemonier
This group also owns and runs various false media sites such as https://mediabugz.com/ and https://fastmediaz.com/
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